It’s a story we’re all familiar with: a friend you haven’t spoken to in a while messages you that they want to meet up and you agree because you think it’s about time you catch up. Once you’re there though, you realize it’s a networking meeting. You’re probably thinking “A W K W A R D”, but don’t worry, we know a few ways to navigate yourself out of an impromptu networking session:
1. I don’t have the time.
Let them know that you already have a job that you do full-time, or that your studies are taking up most of your life, and that you really do not want to take time and energy away from these things.
2. It’s not you, it’s this networking thing.
You might be scared of saying no to your friend, or making them feel like they wasted all that time on you, but if they’re really your friend, trust us, they won’t be offended if you say no. Just be polite about it. Say something along the lines of “I love you, fam, and I’m glad this is going well for you, but let’s try talking about something else, yeah?”
3. Take a stand.
Let them know that you’ve firmly decided no. Cut them off, with a firm, but polite “I’m really not interested and I hope you can respect that. I wish you all the best.”
4. I’ll get back to you.
If they’re still persisting, ask them to give you their contact information and let them know that if you ever come across someone who’s interested in networking, you’ll refer them. Do NOT under any circumstance offer the contact details of any friends that may seem interested without their permission.
Be confident in turning people down, but do so with all the politeness and grace. Learn all these at John Robert Powers.
It’s 6pm! You’re pretty much ready to go home and relax when suddenly, an e-mail from a client pops up requiring you to finish something by 9am tomorrow morning. Obviously, this can’t be done, and you have to tell your client no. While people think that the best way to keep clients happy is to always say yes to them, this couldn’t be further from the truth. So, when should you say no to your clients?
1. …when it doesn’t benefit them
Most clients will want to hear your opinion. So if you think that the task that they’re making you do will not benefit them, tell them so. Back it up with proper reasoning. Clients will appreciate you giving your professional opinion, and see that you care for their business.
2….when you are unable to do what’s asked
Always be honest with your clients. Let them know if you or your team are unable to carry out the task. Remember to soften the blow though and make sure to offer an alternative for the task. Show them that you can still solve the problem, just not in the way they’re asking you to.
3….when it’s not within your scope of work
Sometimes clients will ask you to do things that aren’t stipulated in your contract. There may be things that aren’t officially covered for you to do (for example, if they hire you as a graphic designer, and ask you to write a script for them). When this happens, gently remind them of your official responsibilities to help better manage their expectations.
4.When it’s unethical
When you think that the task they are asking of you is unethical, kindly point this out, but listen to what they have to say as well. Be open to having your opinion changed, and they’ll learn to be open to yours, too. Remember not to let them pressure you into doing anything you’re uncomfortable doing.
Learn to be confident in the way you deal with your clients at JRP.
When dealing with clients, especially those you’ve worked with for quite some time, it’s nice to develop some sort of friendship with them. You have to remember though to keep these business relationships professional, too! When these relationships are clear, and defined, you’ll be able to foster a strong bond with your client without either of you getting in too much into each other’s business. Try to keep these things in mind:
It gets pretty tricky when clients start asking for discounts, freebies, and request for flexible payment terms. Clients who are too friendly can be the cause of certain problems. Make sure that your clients know when, where, and how to ask and demand things from you and your team.
The best way to properly set the tone of your relationship with client is through (1) a client contract, and (2) friendly contact with client. The contract shows when you’ll get paid, scope of deliverables and other business-related details that’ll lessen the mundane, constant questions client may ask you. To balance this, make sure you have constant friendly contact with them. Ask them questions about their business and treat them well, so that they’ll treat you the same way.
A friend asking you, “How’s the business going?” is so different from when a client asks the same question. It’s perfectly alright to vent to your friends, but don’t do that with your clients. Vaguely share with them what’s happening even if you’re actually having a tough week. There is no need to overshare and never use them as complaint outlet.
A good relationship with your client leads to good business. Learn more about confidently dealing with clients at JRP.
As a kid, you strove to make your parents proud. As a student, you wanted to impress your teachers with your intelligence. You seek approval from your superiors your whole life, and that applies even more in your professional life. To win over your boss isn’t a matter of sucking up. When you have a good relationship with your boss, you get a better understanding of their expectations towards you and their perception of you influences your chances in moving your career forward. So how do you win over your boss?
1. Communicate effectively.
On your first day, make sure to ask your boss how s/he prefers to communicate and how much detail you should give when updating them about your progress. When you communicate effectively with your boss, you can build a strong relationship with him/her.
2. Be loyal.
Never talk badly about your boss behind his/her back, especially to your colleagues. Remember, gossip spreads like wild fire and your boss will find out you’ve been talking about them eventually. If you have a problem, communicate properly and keep those conversations between yourselves. Lack of trust could damage both your relationship and your career.
3. Take initiative.
Always know your work load, and when you see that you have a bit of free time, try and take initiative. Volunteer for some new projects! Make sure that you give a 100% with your work load and the initiatives. This shows your boss that you’re capable of handling more responsibilities.
4. Seek solutions.
Try not to rely on your boss to fix everything. Don’t whine about your problems either because that brings down the morale of everyone in your team. When a problem arises, don’t just point it out, try to come up with solutions of your own and ask your boss for their advice on it.
Good relationships with your boss can give you better confidence at work. Remember, Confidence is Powers. Learn more of it at John Robert Powers.
Do business meetings scare you? Would you rather stare at the ceiling as if it were the most interesting thing in the world and avoid talking to people at social events? Don’t worry! You’re not the only one. The prospect of talking to people you don’t really know, freaks most people out. Knowing how to engage in small talk is necessary in business though. So, read up on how to improve your business conversation skills.
1. Use an icebreaker.
Icebreakers are the best way to jumpstart a conversation. Hopefully, this can lead to a fruitful conversation, rather than the dreaded awkward silence. So, use questions like “How did you find yourself in the _____ field? And make sure to lessen the unnecessary silence in the room.
2. Find common ground.
When you stay on a topic that most of the people in the conversation are familiar with, you’ll lessen the pregnant pauses. Finding common ground leads to easier and more effective communication. Avoid controversial topics like politics and religion so the conversation doesn’t tense up or lead to a heated debate.
3. Ask open-ended questions.
Yes/No questions or one-answer questions will lead to a dead end conversation wise. So, avoid questions like “Where did you go to school?” “Where do you live?” Encourage your conversation partner to share some more detail (but hopefully not too much detail) about their lives. Ask them about their children or their family.
4. Share anecdotes.
It’s important for you to share a few things about yourself as well. If they bring up a topic that you have a funny story about, share it! It lets your conversation partner know that you can relate to them, and that you’ve really been listening to them. This also forms a better bond, which will help you in the long run.
Remember to remain confident all throughout your conversations. Learn the Powers of Confidence at JRP.